1.How to place an order with you?
It’s quite easy. Please follow the below steps.
Step 1: Tell us your order information, as detailed as possible (i.e., product name/image/link, color, quantity, packaging method, other requirements if any);
Step 2: We’ll draft an online Trade Assurance Order via Alibaba.com accordingly;
Step 3: You pay this order after everything is confirmed okay;
Step 4: We’ll prepare or produce the goods based on the order and ship it out to you as soon as possible.
2. Can you provide the drop shipping service?
Yes, we do. But it is available for customers from dozens of countries only.
3. What is your sample time?
Usually, about 3 ~ 9 business days.
4. What is your mass production lead time?
Usually, about 10 ~ 25 working days. For a precise time, please contact us immediately.
5. What is your MOQ (i.e. Minimum Order Quantity)?
For most of our products, 50 pcs ~ 200pcs per style per color.
6. Can you do a custom logo on the products?
Yes. We can do custom logos on the products by embossing, foil-stamping, silk-screening, laser engraving, or embroidering. It’s up to your requirement and the characteristics of the material.
7. Can you make a prototype sample according to our design?
Yes, customization is always welcome.
8. Can the product color be customized?
As long as the order quantity meets a certain number requested by the material manufacturer, yes, we can do a custom color for you.
9. Can the sample charge be refunded or deducted from the payment for goods?
In most cases, as long as the order meets our MOQ and is placed with us, yes.
10. Can the mold charge be refunded or deducted from the payment for goods?
Generally speaking, when the accumulated order quantity reaches a certain number, yes.
11. What is your working time?
Monday to Saturday, 08:00 ~ 18:00 (Beijing Time). Should you have any emergency, we are reachable almost at any time by mobile phone.
12. The ultra know-how of getting an answer to a question from us in a second is
Contact any salesperson of our company you find!